About

Who are we

BigWarehouse Spares is an online supplier of appliance spare parts.

We currently list over 4 million parts for all the major & minor brands and continue to add to our parts list.

We range both domestic and commercial appliance parts and support both commercial and domestic customers.

Our aim is to make it easy for our customers to repair their own appliances and equipment. We want to encourage a 'repair not replace' culture for people to save money and help reduce the waste impact on the environment.

We are here to help our customers with a solution to their part needs

The BigWarehouse Spares Team

Our aim / Our mission

Our aim is to help customers find the part they require by providing easy, convenient access to appliance parts lists, parts technical data and with great service and prompt delivery.

We aim to support all customers with their parts needs, including consumers, commercial clients and the appliance service industry.

Since the establishment of the business in 2006 our dedicated staff have been committed to bringing our customers thousands of comprehensive parts lists and pictures and can assist you in sourcing the parts you need.

Our Story

The BigWarehouse Spares story The BigWarehouse Spares story

BigWarehouse started in 2006, when the idea came from a need for a part that was not easily accessible, let alone online in 2006!

The question was “If I need a part, how many other people maybe looking for a part to solve their problem?” Starting small, with a couple of friends the business began providing parts to customers. The website was born, and rapidly started receiving more enquiries, and orders.

A small business that started from humble beginnings, grew to a size where we needed a “BigWarehouse”. The now husband and wife team moved to the BigWarehouse in Corrimal, NSW in 2010. With the space to flourish and grow the parts list grew and our customers increased. We have provided solutions / parts to over 700,000 customers. Our team has grown over time from 2 to a staff of 10 and now feels like an extended family.

Fast forward to 2020 and Bigwarehouse Spares is now part of a global group of businesses including Europe’s largest commercial spare parts supplier. This further provides us with a wider range of parts sourced globally to support our customer parts needs.

It is amazing to look back and see what we have achieved with our hard work, dedication, amazing team and the great support of our customers.

Over 30,000 positive reviews

Our outstanding service has lead to an average customer rating of 4.5/5.

Great service. Recommend.

Allison
Werri beach, NSW

Fast postage and great communication. Was always keep up to date regarding the status of my order

Nathan
Alexandra hills, QLD

Very happy with service.

Penny
Cranbourne, VIC

Prompt service satisfied customer.

Graham
Toronto, NSW

Hard to fault communication was good and consistently gave upgrades at where the parcel was at all times. Parcel arrived about the time I anticipated. Thanks very much.

Donald
Loganlea, QLD

Good information on the site easy to navigate. The part was in stock shipped promptly and arrived within the expected time. Job well done thank you.

Geoff
Beecroft, NSW

Very easy to deal with, found the part I needed and it was shipped as described.

Maria
Cherrybrook, NSW

Highly recommended. Will use again.

Suzzanne
Toronto, NSW